Warranty of the products

- Products are guaranteed free from defects concerning material or construction for period of 12 months from shipment. The Consignee is obliged to report any defects in writing within 8 days from their discovery.  The Purchaser expressly renounces, pursuant to art. 131 of Legislative Decree 206/2005 ( Consumer Code ) to the right of recourse against  Thermomat Saniline srl for products purchased and resold to third parties.

- In the case of a Customer Consumer ( pursuant to the Consumer Code – Legislative Decree 206/2005 ) the warranty for lack of conformity is extended for a period of 24 months from delivery. In this case, the Seller is responsible when the lack of conformity occurs within two years from the delivery of the goods. The Customer loses his right if he does not inform the Seller withing 2 months from the date in which he discovered the defect.  In case of non-conformity, the Customer Consumer has the right to restore, without any charge, the conformity of the goods by repair or replacement, or, in extreme cases, an adequate reduction of the price or termination of the contract.  

- Products repaired or modified or in any other way altered by the Customer, are excluded from the legal guarantee. Are also excluded from the legal guarantee any failures or malfunctions of defects, caused by accidental events or by the responsibility of the customer, or by a use of the product that does not conform to its intended use and / or as provided in the technical documentation attached to the product ( where existing ) or in the instructions for use relating to it. 

To exercise the warranty against the Manufacturer, the direct buyer Customer Consumer can contact the Customer service of Thermomat Saniline srl (EVER Life Design) by writing to a info@everlifedesign.it who will be available to offer any useful information to exercise their rights. 

In order to benefit of the warranty, it is recommended to keep the purchase document.